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Customer reviews of Carnet Ltd

At Carnet Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Carnet Ltd

Carnet Ltd
5
4.8

Based on 52 customer reviews

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  • 5

    Excellent dealer with great quality cars

    By Rachel N on 25 May 2018 | Verified purchase

    Excellent car found, and i purchased the car within an hour of viewing. The owner was flexible and helped rearrange a collection date as was needed sooner that 1st agreed. Car Was cheaper and in better condition than others i found and viewed on autotrader. Overall a painless and pleasent car buying experience , from a genuine dealer who was respectful and allowed us ‘breathing space’ to view and make a decision.

    Reply from Carnet Ltd on 26/05/18

    Hi Rachel, Thanks for your review it was a pleasure to meet you, enjoy your Audi. Kind Regards Richard


  • 5

    Effortless car purchase.

    By KEITH T on 15 May 2018 | Verified purchase

    I am very pleased with my experience at carnet, no pressure at all , staff very courteous, everything went very smoothly.

    Reply from Carnet Ltd on 16/05/18

    Thanks for the review Keith, it was a pleasure to meet you, enjoy your new car. Kind regards David


  • 5

    Quick and painless

    By TRUDY H on 15 May 2018 | Verified purchase

    So quick and easy ... left alone too to take your time with the car . Very friendly and approachable and certainly not pushy like a lot of places. Would recommend this trader too everyone .

    Reply from Carnet Ltd on 16/05/18

    Thanks Trudy, it really was a pleasure to meet you, hope we have some sunshine so you can have the roof down. Regards David


  • 5

    Very simple honest buying process

    By MIKE C on 14 May 2018 | Verified purchase

    Definitely recommend, David was a great honest guy. looks like they only deal in good vehicles. The buying process was too simple!

    Reply from Carnet Ltd on 16/05/18

    Thanks Mike, it was a pleasure meeting you, we would love to see the van all converted to a camper, please send us some pics when its all done. Regards David


  • 5

    Highly recommend

    By Lorna K on 08 May 2018 | Verified purchase

    Friendly, quick and efficient service! Drove away the next day as I had to sort out insurance first as no drive away insurance is provided. Overall very happy with the price that I paid for my car and it was a pleasure doing business with the dealer.

    Reply from Carnet Ltd on 17/05/18

    Thanks for your review and your feedback regarding drive away insurance, we decided not to offer the insurance as most people are unaware that the excess on these short term policies are in fact massive so if you are unfortunate and have to make a claim while covered by them it would cost you a fortune in excess. Kind Regards David


  • 5

    Excellent no hassle experience, would recommend!

    By Simon P on 03 May 2018 | Verified purchase

    My experience at Carnet was fantastic, nice cars and nice people. I would highly recommend them.

    Reply from Carnet Ltd on 16/05/18

    Thanks Simon, it was a pleasure meeting you enjoy your new van, hope your weekend away went ok and your hangover doesn't take too long to get over ha ha. Regards David


  • 5

    Used car purchase

    By Emma D on 08 January 2021 | Purchase not verified

    Well what can I say, a truly five star experience from start to finish. I just want to say that I feel buying a car can still sometimes feel like a mans world, but not here. My daughter and I were greeted by the manager who immediately made us feel so welcome. The car was brought round to us and we were offered drinks. The car was/is perfect so we left a deposit. I had an issue sorting my finance so there was a delay with the car and this was no problem to the guys at Carnet, they went out of their way to help me. Finally the car was personally delivered to my door . Along with my thanks to the manager and all his friendly colleagues I want to reassure future customers that the unit is Covid secure and spaced out well. A truly 5* experience by an honest and friendly dealership.

    Reply from Carnet Ltd on 08/01/21

    Cheers Emma, thank you for the kind words, so glad the car is up to your expectations. Here if you need us. Regards David


  • 5

    Top notch - Honest - Fair - Helpful - Competitive

    By Paul N on 18 December 2020 | Purchase not verified

    3rd purchase. Carnet continue to offer excellent choice backed up with their unsurpassed customer service and after sales support. A relaxed and ‘no pressure’ experience from start to finish. The team really have a passion to ensure you get the right car. Give them a try.

    Reply from Carnet Ltd on 08/01/21

    On to the 4th Paul? Happy New Year to you and Sam.


  • 5

    They also sell high quality motorbikes.....

    By Andrew F on 09 December 2020 | Purchase not verified

    Recently bought a 2012 BMW R1200GS from them The bike was presented immaculately and they provided excellent customer service throughout the process. They were extremely helpful even after the sale to make sure the bike was in perfect condition. It was a pleasure doing business with them.


  • 5

    A refreshing experience when buying a used car

    By Paul N on 30 November 2020 | Purchase not verified

    All the attributes to ensure a pleasurable and hassle free experience. A great selection of quality used cars displayed in a clean and modern environment. Knowledgeable staff who provide a no pressure and honest approach to selling used vehicles. Excellent customer services with attention to detailed backed up by a genuine caring after sales service. CARNET really are 'Nice people to do business with' and offer total peace of mind at every stage of the purchasing process. 2 cars purchased so far and without hesitation they will be my first port of call in the future. I am not one to normally write reviews as good customer service should be a given, but in this instance I feel that the fanatical service provided warrants the recommendation.

    Reply from Carnet Ltd on 18/12/20

    Thanks again Paul, but I'm sure its 3 cars now????? Correct me if I'm wrong, ha ha!!! David


Carnet Ltd

Telephone:
01543 396688 07749 724441

Opening times

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday 10:00 - 15:00

Carnet Ltd

Address:
UNIT 19F COBBETT ROAD,
BURNTWOOD BUSINESS PARK,
Burntwood,
Staffordshire,
WS7 3GL